- Refund Review Process – Refunds will be issued only after a product review.
- Review Timeframe – We require 3 to 5 business days after receiving the product to complete this review.
- Condition Requirement – Items must be unused, in original packaging, and in resellable condition for a refund to be considered.
- Non-Refundable Items – Certain items (e.g., final sale, perishable, digital products, and personalized/custom orders) cannot be returned unless defective or damaged upon arrival.
- Return Shipping Costs – Customers may be responsible for return shipping unless the item was defective or incorrect.
- Partial Refunds – In some cases, partial refunds may be issued if an item shows signs of use, is missing original packaging, or has other minor issues.
- Refund Issuance – Once approved, refunds will be processed via the original payment method, and the timeline for funds to appear may depend on the bank or payment provider.